Our Services

Overview

Reservations … When & How You Need Them

• Online – Use our online booking tool to compare, book and track the lowest air, hotel and car rental rates.
• Call Center – Our professional, experienced agents are always ready to assist your needs over the phone
• Fulfillment Services - When your company already has an online booking tool or employee travel consultants, we can provide a full complement of ticketing and management services
• On-Site – 100% dedication to your travelers in your office means full-time attention to your travel, reporting and expense optimization needs
• VIP – Your executives can enjoy personal attention and service with a dedicated CTM representative who will offer more specialized attention.
• Meeting Planning – Specialty event and corporate meeting planners take care of booking, planning and facilitating your events from beginning to end.

Customized Travel Management

• Travel Policy Compliance - Our approach to customized travel management ensures that your travelers are always in compliance with your Travel Policy.
• Customizable Booking Tool – Our unique booking tool is as customizable as you need it to be, offering direct access to all airlines, preferred vendor setup, travel policy tracking, unused tickets application and more.
• Traveler Education – Our methodology for continuous communication and attention to detail earns us the reputation for successful program implementation time after time.
• Flight Stats – CTM provides all travelers with real-time flight status advisory notifications via your cellular phone, PDA or email.
• The Details – VIP service, passport & visa expedition and round-the-clock service including e-ticket tracking, quality control, online booking, 24-hour emergency service and more.

Top-Notch Technology & Reporting

• Partnership with Cliqbook, FlightStats & iBank – Our partnerships with some of the industries leading technology providers will mean that your needs will always be met.*
• Optimized Expense Reporting - Our extensive financial reporting will allow you to track expenses easily, manage travel policy exceptions and unused tickets and apply them to your financial statements, turning company expenses into company savings.
• Fast, Electronic Communications - Electronic invoicing, itineraries, reporting and banked ticket monitoring are just of the ways we will expedite communications about your corporate travel.
• Unused Tickets – Our GDS will automatically locate unused tickets for a traveler within the system, and prompt the agent to apply it to their trip if possible.

Getting Started

We allocate significant resources to our Implementation Team to ensure that your travel program is implemented on time and without issue. Get started today by filling out our Implementation Form, or complete our Contact Us form to explore more with a CTM representative.