CTM knows that companies rely heavily on travel. Business travel is a primary driver that helps make sales, keeps you in contact with your vendors, builds stronger relationships with clients and can help keep you up to date with industry trends.
But what happens when your employees are all over the world during a crisis such as the Coronavirus outbreak?
CTM is a travel management company with clients around the globe and we are committed to your success.
Pro-active - CTM reached out to our travelers to assist with flight changes and cancellations.
Traveler location Services - We have provided our accounts with 'Duty of Care' reporting - traveler location reports and Live graphical mapping.
Unused Tickets - As we cancel reservations, those unused tickets are added to our database for future use and tracking. No lost money!
Reporting - Our reporting staff has provided HR departments and travel managers with a host of travel data management and analytical reports.
Available - Your Travelers are not receiving this message - "We are experiencing very high call volumes—we appreciate your patience should you face long wait times, please call back later". Our average hold time this week is 11 seconds!
CTM is your committed travel advocate. Our staff is working hard and together we will make the challenges of the next few months a little easier and surmountable.