Latest News

Stay up to date on the latest CTM and industry news.


The Europe Travel Ban: What's Open And Who Can Travel


The 2020 Europe travel ban is a setback for world travelers and those with family on two continents. But borders within the European Union (EU) are starting to open for travel. EU residents initially have the most freedom to travel, which began on June 15, 2020. Meanwhile, non-EU residents may need to wait a little longer.

WTTC Lays Out Guidelines For Safe And Seamless Travel In The “New Normal”


The World Travel & Tourism Council (WTTC) has laid out its new “Safe and Seamless Travel” guidelines, including testing and tracing, following medical evidence, to ensure people can enjoy “Safe Travels” in the “new normal.” The guidelines will ensure that the travel sector is provided with an extensive framework to help governments and private business work in collaboration to create aligned testing and contact tracing programs.

The travel industry will survive COVID-19, but with big changes


We’re now at a point where virtually all of our hotels in China are reopened. And we’ve seen steady increases in demand. Before this recent outbreak in Beijing, more than 50% of our hotels in China were running at 50% or better occupancies. That confidence comes from the extensive contact tracing environment that they’ve got there.

American Airlines- Expanding our Clean Commitment


We’re committed to giving you peace of mind when you travel with us. That’s why we’re working with Vanderbilt University Medical Center to provide guidance on health matters and our cleaning procedures.

When you’re ready, our people can’t wait to take you to yours.

Marriott to Tighten Cancellation Policy July 6


Marriott International will update its cancellation policy on July 6, according to a company spokesperson. Under the new policy, guests will be able to cancel new bookings for stays between July 6 and Sept. 30, 2020, up to 24 hours before the day of arrival without incurring a penalty

CTM Alert - NY, NJ and CT to require travelers to quarantine


In a joint press conference earlier today,
the governors from NY, NJ & CT have announced their intention to require a 14-day quarantine for persons traveling from Alabama, Arkansas,
Arizona, Florida, North Carolina, South Carolina, Washington, Utah and Texas as of today. The list is subject to change given the virus rates
of each state.

Marriott is changing Redemption Rates & Elite Status


Marriott is pulling out all the stops to encourage guests to come back. Like many other hotel chains, Marriott has extended elite status for its Bonvoy members into Feb. 2022. The company's latest announcement is upping the ante by reducing redemption rates and making elite status easier to get.

UK’s quarantine poses a challenge for travel managers


As more and more countries around the world begin lifting coronavirus lockdown restrictions and reopening borders, there are some key aspects that continue to pose challenges for travel managers – namely quarantine measures for travellers imposed in individual nations. 

GBTA Poll Sees Renewed Levels of Optimism


Higher levels of optimism in the business travel sector have started to appear according to new research issued today by the Global Business Travel Association (GBTA). Domestic and essential business travel will likely resume first, especially with industry standardized health and safety standards.

How Coronavirus May Change Travel In 2021


With the end of the global pandemic predicted to come in December 2020, according to Allianz Partners, a new way of living will likely emerge, and the world will be very different. To that end, Allianz Partners commissioned Futurologist Ray Hammond to anticipate and envisage some early patterns of change which are likely to shape this new world. 

Business Travelers Want Rapid Trip Resumption


Only 3 percent of regular business travelers are totally unwilling to travel in the current coronavirus-afflicted environment, according to a survey from Copenhagen-based travel management consortium TravelpoolEurope. A survey conducted this month of 233 respondents among 35 TPE member companies found 67 percent definitely are willing to travel, while the remaining 30 percent said doing so would depend on circumstances.

Delta a New Standard of Care


Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.

United's New "Ready-to-Fly" Health Self-Assessment


United Airlines is the first major U.S. airline to ask all passengers to complete a health self-assessment during their check-in process. Based on recommendations from the Cleveland Clinic, the "Ready-to-Fly" checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying

Hyatt Updates to Cancellation Policy


Hyatt Hotels just extended its change and cancellation policy, and it will now be effective for stays through July 31, 2021. According to Hyatt, with some limited exceptions, reservations made from July 1, 2020 and beyond, all the way until July 31, 2021, can be canceled without any penalty.

American Bringing Back Flights & Opening Lounges


American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs.

TSA prepared for summer travelers


WASHINGTON – With the Memorial Day holiday weekend kicking off the start of summer, the Transportation Security Administration is preparing a very different travel season given the evolving COVID-19 pandemic. TSA has implemented changes to the security screening process that reduce the potential for cross-contamination at the security checkpoint in an effort to help prevent the spread of COVID-19. TSA has already begun implementation of these changes – with more to be implemented at airport checkpoints nationwide by mid-June.

CTM Article - CTM Offers Exceptional Travel Management Services to Corporations and the Entertainment Industry


In just a few short years, Georgia has become the “go to” location for movie, television and entertainment productions. And while there are a number of permanent facilities and local residents devoted to the entertainment industry, hundreds of thousands of actors, crew members, stunt professionals, producers, and others routinely “goto” and then “leave from” our state as productions ramp up and then conclude. For many of these entertainment professionals, Corporate Travel Management (CTM, is their “go to” firm for managing the numerous logistics involved in getting the right people to the right place at the right time.