Latest News

Stay up to date on the latest CTM and industry news.

 

CTM Alert - * AA New face covering guidelines for customer safety *

08/13/2020

Effective August 19, 2020, and following the most recent recommendations from the U.S. Centers for Disease Control and Prevention (CDC), face coverings with exhausts valves or vents will no longer be allowed for travel with American Airlines. The CDC notes that face coverings with one-way valves or vents allow exhaled air to be expelled through holes in the material. These can allow exhaled respiratory droplets to reach others and potentially spread the coronavirus (COVID-19).

CTM Alert - * NY Travel Checkpoints *

08/06/2020

New York City Mayor Bill de Blasio today announced COVID-19 traveler registration checkpoints at key entry points into New York City. The checkpoints are to ensure compliance

with New York State quarantine requirements and further the containment of COVID-19.

Southwest Airlines and American Airlines are tightening rules regarding mask exemptions

08/03/2020

Southwest Airlines and American Airlines are tightening rules regarding mask exemptions. Major carriers have generally been allowing passengers with medical conditions to board without masks up until now. Southwest's president reveals that the airline is seeing 'too many' exceptions for masks that are ultimately putting both travelers and crew members at risk. Both Southwest and American are going as far as banning passengers who claim that they are unable to wear masks due to medical conditions. Going forward, only children under two years of age will be permitted to board plans without masks.

U.S. Allowing National Interest Exceptions to European Traveler Ban

07/29/2020

Business travelers from Europe may resume visiting the United States if they apply successfully for a national interest exception, the U.S. Department of State announced. President Trump signed proclamations in March banning visitors from the Schengen Area, covering 24 continental European countries, plus the U.K. and Ireland. An update issued July 22 said the proclamations remain in effect but business travelers, investors, academics, certain categories of student and treaty traders may now contact their nearest U.S. embassy or consulate to request an exception.

How Delta is giving you more space for safer travel

07/24/2020

From the check-in line to Delta Sky Club seating to an empty middle seat onboard, Delta is giving customers more space for safer travel during the pandemic.

We know that having extra space is important to our customers, with 64 percent of survey responders listing it as the most important factor when travelling.

United Extends Mask Requirements to Airports

07/22/2020

United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place

CTM Alert - UPDATED - NY / NJ / CT TRAVEL RESTRICTIONS

07/20/2020

Today, the tri-state quarantine list has been updated to now include travelers from Alaska, Delaware, Indiana, Maryland, Missouri, Montana, North Dakota, Nebraska, Virginia, and Washington, now requiring people from 31 states to self-quarantine for 14 days if they visit the area.

Task Force Releases Travel and Meeting Standards in Response to Pandemic

07/07/2020

The Travel and Meeting Standards task force, known as TAMS, an independent initiative with volunteers from across the business travel and meetings industries, released its Standards of Safety in Business Travel document on Thursday as a response to the effects of Covid-19 on the industry and a guideline for when business travel and meetings resume. 

The Europe Travel Ban: What's Open And Who Can Travel

06/26/2020

The 2020 Europe travel ban is a setback for world travelers and those with family on two continents. But borders within the European Union (EU) are starting to open for travel. EU residents initially have the most freedom to travel, which began on June 15, 2020. Meanwhile, non-EU residents may need to wait a little longer.

WTTC Lays Out Guidelines For Safe And Seamless Travel In The “New Normal”

06/26/2020

The World Travel & Tourism Council (WTTC) has laid out its new “Safe and Seamless Travel” guidelines, including testing and tracing, following medical evidence, to ensure people can enjoy “Safe Travels” in the “new normal.” The guidelines will ensure that the travel sector is provided with an extensive framework to help governments and private business work in collaboration to create aligned testing and contact tracing programs.

The travel industry will survive COVID-19, but with big changes

06/26/2020

We’re now at a point where virtually all of our hotels in China are reopened. And we’ve seen steady increases in demand. Before this recent outbreak in Beijing, more than 50% of our hotels in China were running at 50% or better occupancies. That confidence comes from the extensive contact tracing environment that they’ve got there.

American Airlines- Expanding our Clean Commitment

06/26/2020

We’re committed to giving you peace of mind when you travel with us. That’s why we’re working with Vanderbilt University Medical Center to provide guidance on health matters and our cleaning procedures.

When you’re ready, our people can’t wait to take you to yours.

Marriott to Tighten Cancellation Policy July 6

06/25/2020

Marriott International will update its cancellation policy on July 6, according to a company spokesperson. Under the new policy, guests will be able to cancel new bookings for stays between July 6 and Sept. 30, 2020, up to 24 hours before the day of arrival without incurring a penalty

CTM Alert - NY, NJ and CT to require travelers to quarantine

06/24/2020

In a joint press conference earlier today,
the governors from NY, NJ & CT have announced their intention to require a 14-day quarantine for persons traveling from Alabama, Arkansas,
Arizona, Florida, North Carolina, South Carolina, Washington, Utah and Texas as of today. The list is subject to change given the virus rates
of each state.

Marriott is changing Redemption Rates & Elite Status

06/19/2020

Marriott is pulling out all the stops to encourage guests to come back. Like many other hotel chains, Marriott has extended elite status for its Bonvoy members into Feb. 2022. The company's latest announcement is upping the ante by reducing redemption rates and making elite status easier to get.

UK’s quarantine poses a challenge for travel managers

06/17/2020

As more and more countries around the world begin lifting coronavirus lockdown restrictions and reopening borders, there are some key aspects that continue to pose challenges for travel managers – namely quarantine measures for travellers imposed in individual nations. 

GBTA Poll Sees Renewed Levels of Optimism

06/17/2020

Higher levels of optimism in the business travel sector have started to appear according to new research issued today by the Global Business Travel Association (GBTA). Domestic and essential business travel will likely resume first, especially with industry standardized health and safety standards.

How Coronavirus May Change Travel In 2021

06/16/2020

With the end of the global pandemic predicted to come in December 2020, according to Allianz Partners, a new way of living will likely emerge, and the world will be very different. To that end, Allianz Partners commissioned Futurologist Ray Hammond to anticipate and envisage some early patterns of change which are likely to shape this new world. 

Business Travelers Want Rapid Trip Resumption

06/16/2020

Only 3 percent of regular business travelers are totally unwilling to travel in the current coronavirus-afflicted environment, according to a survey from Copenhagen-based travel management consortium TravelpoolEurope. A survey conducted this month of 233 respondents among 35 TPE member companies found 67 percent definitely are willing to travel, while the remaining 30 percent said doing so would depend on circumstances.

Delta a New Standard of Care

06/11/2020

Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.

United's New "Ready-to-Fly" Health Self-Assessment

06/10/2020

United Airlines is the first major U.S. airline to ask all passengers to complete a health self-assessment during their check-in process. Based on recommendations from the Cleveland Clinic, the "Ready-to-Fly" checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying

Hyatt Updates to Cancellation Policy

06/09/2020

Hyatt Hotels just extended its change and cancellation policy, and it will now be effective for stays through July 31, 2021. According to Hyatt, with some limited exceptions, reservations made from July 1, 2020 and beyond, all the way until July 31, 2021, can be canceled without any penalty.

American Bringing Back Flights & Opening Lounges

06/08/2020

American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs.

TSA prepared for summer travelers

05/21/2020

WASHINGTON – With the Memorial Day holiday weekend kicking off the start of summer, the Transportation Security Administration is preparing a very different travel season given the evolving COVID-19 pandemic. TSA has implemented changes to the security screening process that reduce the potential for cross-contamination at the security checkpoint in an effort to help prevent the spread of COVID-19. TSA has already begun implementation of these changes – with more to be implemented at airport checkpoints nationwide by mid-June.

CTM Article - CTM Offers Exceptional Travel Management Services to Corporations and the Entertainment Industry

03/26/2020

In just a few short years, Georgia has become the “go to” location for movie, television and entertainment productions. And while there are a number of permanent facilities and local residents devoted to the entertainment industry, hundreds of thousands of actors, crew members, stunt professionals, producers, and others routinely “goto” and then “leave from” our state as productions ramp up and then conclude. For many of these entertainment professionals, Corporate Travel Management (CTM, www.goctm.com) is their “go to” firm for managing the numerous logistics involved in getting the right people to the right place at the right time.