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Stay up to date on the latest CTM and industry news.


CTM Alert - * Emerald Club Extension *


Emerald Club Extension & Plus Your Points promotion

We’re excited to share some great news with you:

Enterprise and National are once again extending benefits for their most loyal customers, building on a series of loyalty tier extensions over the past two years.

CTM Alert - * Hurricane Nicole *


CTM is contacting travelers with travel plans to/through Florida, South Carolina, Georgia and North Carolina. We will cancel and refund all allowable flights. We are also managing schedule changes and calling travelers to rebook. The airlines have issued waivers for flight changes and cancellations.

CTM Alert * Press Release *


Corporate Travel Management was honored to work with Grasp and Marriott on a progressive virtual payment program.

Innovation and the customer experience have always been at the heart of CTM since our doors opened in 1990. We look forward to sharing this virtual card payment program with our clients. Whether large or small, we have the technology, partnerships, and customer service model to optimize your travel program experience today!

AA - American Minute: Learn how at-home COVID-19 testing works


Travel looks different these days, but it can be done safely. Face coverings are required, you may know more about cleaning protocols than before, plus proof of a negative COVID-19 test is necessary for travel to several destinations. But, with so many testing options out there, how do you choose?

The airline industry is complex, and American Minute makes it simpler to understand.

In this American Minute, American Airlines AAdvantage member and Sandals Resorts Senior Vice President of Sales Gary Sadler walks through the ease of at-home COVID-19 testing through LetsGetChecked.

After Brexit Major Restrictions Hit EU-UK Business Travel


Business travel between the European Union and its former member state the United Kingdom is set to become significantly more complicated from Jan. 1. The UK left the EU on Dec. 31, 2019 but little changed in the transition period that runs to Dec. 31, 2020. However, annexes included in the 1259-page trade agreement between the EU and UK published on Christmas Eve confirm that once the transition ends many activities carried out by short-term business visitors will require work permits and in some cases the passing of an economic needs test.

Covid: Nations impose UK travel bans over new variant


Ireland, Germany, France, Italy, the Netherlands and Belgium are all halting flights. The measures vary and are initially short-term but the French rules also affect Channel freight.

An EU meeting on Monday morning will discuss a more co-ordinated response.

United Airlines - More change fees are gone.


United Airlines - Recognizing that flexibility is more important than ever, we’re making more changes for the better. Going forward, there are no change fees on international flights that originate from the United States. 
We’re also extending our policy of no change fees for Basic Economy for tickets purchased now through March 31, 2021.  

American Airlines and PreFlight COVID-19 testing


As American schedules flights to Hawaii, the Caribbean and our international markets, we’re prioritizing your safety and peace of mind. That’s why we’ve partnered with LetsGetChecked and CareNow, plus several international governments, to offer you special rates on COVID-19 testing. If you test negative for COVID-19, you’ll be exempt from a 14-day quarantine at select destinations.

Rapid COVID-19 Tests Become Available at New York Airports


Two of New York’s busiest airports will offer rapid COVID-19 testing on site, following a larger trend of airports and airlines offering examinations. The new XpresCheck locations will open at John F. Kennedy International Airport and Newark Liberty International Airport on Wednesday, Oct. 7, 2020.

CTM Alert - * @ Home COVID tests*


COVID-19 travel restrictions and requirements continue to fluctuate by city, county, and state and It's important to make our travelers aware they may face new safety processes when traveling in the future.

CTM Alert - * AA New face covering guidelines for customer safety *


Effective August 19, 2020, and following the most recent recommendations from the U.S. Centers for Disease Control and Prevention (CDC), face coverings with exhausts valves or vents will no longer be allowed for travel with American Airlines. The CDC notes that face coverings with one-way valves or vents allow exhaled air to be expelled through holes in the material. These can allow exhaled respiratory droplets to reach others and potentially spread the coronavirus (COVID-19).

CTM Alert - * NY Travel Checkpoints *


New York City Mayor Bill de Blasio today announced COVID-19 traveler registration checkpoints at key entry points into New York City. The checkpoints are to ensure compliance

with New York State quarantine requirements and further the containment of COVID-19.

Southwest Airlines and American Airlines are tightening rules regarding mask exemptions


Southwest Airlines and American Airlines are tightening rules regarding mask exemptions. Major carriers have generally been allowing passengers with medical conditions to board without masks up until now. Southwest's president reveals that the airline is seeing 'too many' exceptions for masks that are ultimately putting both travelers and crew members at risk. Both Southwest and American are going as far as banning passengers who claim that they are unable to wear masks due to medical conditions. Going forward, only children under two years of age will be permitted to board plans without masks.

U.S. Allowing National Interest Exceptions to European Traveler Ban


Business travelers from Europe may resume visiting the United States if they apply successfully for a national interest exception, the U.S. Department of State announced. President Trump signed proclamations in March banning visitors from the Schengen Area, covering 24 continental European countries, plus the U.K. and Ireland. An update issued July 22 said the proclamations remain in effect but business travelers, investors, academics, certain categories of student and treaty traders may now contact their nearest U.S. embassy or consulate to request an exception.

How Delta is giving you more space for safer travel


From the check-in line to Delta Sky Club seating to an empty middle seat onboard, Delta is giving customers more space for safer travel during the pandemic.

We know that having extra space is important to our customers, with 64 percent of survey responders listing it as the most important factor when travelling.

United Extends Mask Requirements to Airports


United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place



Today, the tri-state quarantine list has been updated to now include travelers from Alaska, Delaware, Indiana, Maryland, Missouri, Montana, North Dakota, Nebraska, Virginia, and Washington, now requiring people from 31 states to self-quarantine for 14 days if they visit the area.

Task Force Releases Travel and Meeting Standards in Response to Pandemic


The Travel and Meeting Standards task force, known as TAMS, an independent initiative with volunteers from across the business travel and meetings industries, released its Standards of Safety in Business Travel document on Thursday as a response to the effects of Covid-19 on the industry and a guideline for when business travel and meetings resume. 

The Europe Travel Ban: What's Open And Who Can Travel


The 2020 Europe travel ban is a setback for world travelers and those with family on two continents. But borders within the European Union (EU) are starting to open for travel. EU residents initially have the most freedom to travel, which began on June 15, 2020. Meanwhile, non-EU residents may need to wait a little longer.

WTTC Lays Out Guidelines For Safe And Seamless Travel In The “New Normal”


The World Travel & Tourism Council (WTTC) has laid out its new “Safe and Seamless Travel” guidelines, including testing and tracing, following medical evidence, to ensure people can enjoy “Safe Travels” in the “new normal.” The guidelines will ensure that the travel sector is provided with an extensive framework to help governments and private business work in collaboration to create aligned testing and contact tracing programs.

The travel industry will survive COVID-19, but with big changes


We’re now at a point where virtually all of our hotels in China are reopened. And we’ve seen steady increases in demand. Before this recent outbreak in Beijing, more than 50% of our hotels in China were running at 50% or better occupancies. That confidence comes from the extensive contact tracing environment that they’ve got there.

American Airlines- Expanding our Clean Commitment


We’re committed to giving you peace of mind when you travel with us. That’s why we’re working with Vanderbilt University Medical Center to provide guidance on health matters and our cleaning procedures.

When you’re ready, our people can’t wait to take you to yours.

Marriott to Tighten Cancellation Policy July 6


Marriott International will update its cancellation policy on July 6, according to a company spokesperson. Under the new policy, guests will be able to cancel new bookings for stays between July 6 and Sept. 30, 2020, up to 24 hours before the day of arrival without incurring a penalty

CTM Alert - NY, NJ and CT to require travelers to quarantine


In a joint press conference earlier today,
the governors from NY, NJ & CT have announced their intention to require a 14-day quarantine for persons traveling from Alabama, Arkansas,
Arizona, Florida, North Carolina, South Carolina, Washington, Utah and Texas as of today. The list is subject to change given the virus rates
of each state.

Marriott is changing Redemption Rates & Elite Status


Marriott is pulling out all the stops to encourage guests to come back. Like many other hotel chains, Marriott has extended elite status for its Bonvoy members into Feb. 2022. The company's latest announcement is upping the ante by reducing redemption rates and making elite status easier to get.

UK’s quarantine poses a challenge for travel managers


As more and more countries around the world begin lifting coronavirus lockdown restrictions and reopening borders, there are some key aspects that continue to pose challenges for travel managers – namely quarantine measures for travellers imposed in individual nations. 

GBTA Poll Sees Renewed Levels of Optimism


Higher levels of optimism in the business travel sector have started to appear according to new research issued today by the Global Business Travel Association (GBTA). Domestic and essential business travel will likely resume first, especially with industry standardized health and safety standards.

How Coronavirus May Change Travel In 2021


With the end of the global pandemic predicted to come in December 2020, according to Allianz Partners, a new way of living will likely emerge, and the world will be very different. To that end, Allianz Partners commissioned Futurologist Ray Hammond to anticipate and envisage some early patterns of change which are likely to shape this new world. 

Business Travelers Want Rapid Trip Resumption


Only 3 percent of regular business travelers are totally unwilling to travel in the current coronavirus-afflicted environment, according to a survey from Copenhagen-based travel management consortium TravelpoolEurope. A survey conducted this month of 233 respondents among 35 TPE member companies found 67 percent definitely are willing to travel, while the remaining 30 percent said doing so would depend on circumstances.

Delta a New Standard of Care


Delta is establishing the airline’s first Global Cleanliness Division – a new department within the Customer Experience organization dedicated to innovating and evolving our already-high cleanliness standards.

United's New "Ready-to-Fly" Health Self-Assessment


United Airlines is the first major U.S. airline to ask all passengers to complete a health self-assessment during their check-in process. Based on recommendations from the Cleveland Clinic, the "Ready-to-Fly" checklist asks customers to confirm they have not experienced COVID-19-related symptoms in the 14 days prior to flying

Hyatt Updates to Cancellation Policy


Hyatt Hotels just extended its change and cancellation policy, and it will now be effective for stays through July 31, 2021. According to Hyatt, with some limited exceptions, reservations made from July 1, 2020 and beyond, all the way until July 31, 2021, can be canceled without any penalty.

American Bringing Back Flights & Opening Lounges


American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs.

TSA prepared for summer travelers


WASHINGTON – With the Memorial Day holiday weekend kicking off the start of summer, the Transportation Security Administration is preparing a very different travel season given the evolving COVID-19 pandemic. TSA has implemented changes to the security screening process that reduce the potential for cross-contamination at the security checkpoint in an effort to help prevent the spread of COVID-19. TSA has already begun implementation of these changes – with more to be implemented at airport checkpoints nationwide by mid-June.

CTM Article - CTM Offers Exceptional Travel Management Services to Corporations and the Entertainment Industry


In just a few short years, Georgia has become the “go to” location for movie, television and entertainment productions. And while there are a number of permanent facilities and local residents devoted to the entertainment industry, hundreds of thousands of actors, crew members, stunt professionals, producers, and others routinely “goto” and then “leave from” our state as productions ramp up and then conclude. For many of these entertainment professionals, Corporate Travel Management (CTM, is their “go to” firm for managing the numerous logistics involved in getting the right people to the right place at the right time.

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